Your Privacy Matters to 266bet

1. About This Policy

This Privacy Policy ("Policy") describes how 266bet ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "Player") who access or use the 266bet online betting and casino platform at https://266bet.club, including all associated services, features, and content (collectively, the "Platform").

This Policy is incorporated by reference into the 266bet Terms and Conditions. Together, these documents form the complete agreement governing your use of the 266bet platform. All capitalised terms used but not defined in this Policy carry the meanings assigned to them in the Terms and Conditions.

We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We do not collect data beyond what is reasonably necessary for the purposes described in this Policy, and we do not retain it longer than is required.

2. Data We Collect

Depending on how you interact with the 266bet platform, we may collect the following categories of personal data:

Category	Examples of Data Collected	Purpose
Identity Data	Full legal name, date of birth, gender, national ID number, passport number	Account registration, KYC verification, age verification
Contact Data	Email address, mobile phone number, city of residence (e.g., Dhaka, Chittagong, Sylhet)	Account communication, support, transaction notifications
Financial Data	bKash/Nagad/Rocket account numbers, bank account details, transaction history, deposit and withdrawal records	Payment processing, fraud prevention, AML compliance
Account Data	Username, encrypted password, account balance, betting history, bonus usage, responsible gaming tool settings	Platform operation, personalisation, responsible gaming
Technical Data	IP address, device type, operating system, browser type and version, screen resolution, time zone (BST, UTC+6)	Platform security, fraud detection, analytics
Usage Data	Pages visited, games played, session duration, click-paths, search queries within the platform	Platform improvement, personalised experience, analytics
Verification Documents	Copies of government-issued ID, proof of address, payment method screenshots submitted for KYC	Identity and KYC verification, regulatory compliance
Communications Data	Live chat transcripts, support ticket content, email correspondence with the 266bet support team	Customer support, dispute resolution, service improvement

We do not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless expressly required by applicable law or to comply with responsible gaming obligations.

3. How We Collect Your Data

266bet collects personal data through the following means:

• Direct interactions: Data you provide when registering for a 266bet account, completing KYC verification, making deposits or withdrawals, placing bets, using live chat support, or communicating with our team by any means.
• Automated technologies: When you access the 266bet platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. This data is collected each time you visit the platform, regardless of whether you are logged in.
• Third-party sources: We may receive data about you from identity verification providers, payment processors (including bKash, Nagad, Rocket, Upay, and Bangladeshi bank partners), fraud detection services, and our game studio partners (including Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming) where such data is necessary to deliver, secure, or improve the 266bet services.
• Publicly available sources: In limited circumstances, we may consult publicly available sources to verify information you have provided or to detect fraud and money laundering activity.

4. How We Use Your Data

266bet uses the personal data it collects for the following purposes:

• Account management: To create, maintain, and administer your registered 266bet account, including processing your 266bet Login credentials securely.
• Service delivery: To provide access to sports betting markets (including cricket BPL, T20 World Cup, IPL, and Bangladesh Tigers fixtures), live casino games, slots, and all other features of the 266bet platform.
• Payment processing: To process deposits and withdrawals in Bangladeshi Taka via approved payment channels, verify payment method ownership, and maintain accurate financial records.
• Identity verification and KYC: To verify your identity, age (18+ only), and eligibility to use the 266bet platform in compliance with applicable anti-money laundering and responsible gaming obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other illegal or prohibited behaviour on the 266bet platform.
• Responsible gaming: To monitor gambling behaviour patterns, administer responsible gaming tools (deposit limits, loss limits, session time limits, self-exclusion), and identify players who may be at risk of problem gambling.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance through the 266bet support team.
• Marketing communications: Subject to your preferences and applicable consent requirements, to send you information about 266bet promotions, bonuses, new features, and seasonal offers. You may opt out of marketing communications at any time.
• Platform analytics and improvement: To analyse usage patterns, measure platform performance, conduct A/B testing, and make data-driven improvements to the 266bet platform.
• Legal compliance: To comply with applicable laws, regulations, court orders, and the lawful requests of regulatory or law enforcement authorities.

5. Legal Basis for Processing

266bet processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between you and 266bet — specifically, to provide you with access to the platform, process your bets, and handle your account finances.
• Legal obligation: Processing required to comply with applicable law, including anti-money laundering regulations, identity verification requirements, and tax reporting obligations.
• Legitimate interests: Processing carried out to pursue the legitimate business interests of 266bet, including fraud prevention, platform security, responsible gaming monitoring, and analytics — provided those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — principally in connection with marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

266bet does not sell, rent, or trade your personal data to third parties. We share personal data only in the following limited circumstances and always subject to appropriate confidentiality safeguards:

6.1 Service Providers and Partners

We share data with trusted third-party service providers who process data on our behalf to help us operate the 266bet platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — solely to process your financial transactions.
• Identity verification providers: Third-party KYC and document verification services used to confirm your identity and age.
• Game studio partners: Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming — who may receive limited session and account data to deliver their games through the 266bet platform.
• Analytics providers: Platform analytics tools used to measure usage and improve the 266bet experience. These providers do not receive personally identifiable information beyond what is technically necessary.

6.2 Legal and Regulatory Disclosure

266bet may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by applicable law, court order, or regulatory obligation. We may also disclose data where we reasonably believe disclosure is necessary to protect the rights, property, or safety of 266bet, its players, or the public.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of 266bet's business or assets, your personal data may be transferred to the relevant acquiring entity. You will be notified of any such transfer and any material change to how your data is processed as a result.

7. Cookies and Tracking Technologies

The 266bet platform uses cookies — small text files stored on your device — and similar technologies to ensure the platform functions correctly and to improve your experience. We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that maintain your 266bet Login state, security tokens, and load-balancing cookies. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences, and responsible gaming tool configurations set after 266bet Login.
• Analytics cookies: Collect anonymised or pseudonymised data about how you use the 266bet platform — pages visited, time spent, games accessed — to help us understand usage patterns and improve the platform. No personally identifiable information is shared with analytics providers beyond what is technically necessary.

266bet does not use cookies for cross-site behavioural advertising or to track your activity on third-party websites. You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 266bet platform.

8. Data Retention

266bet retains your personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following general retention guidelines apply:

• Account data: Retained for the duration of your registered account on the 266bet platform and for a period of up to five (5) years following account closure, to comply with legal and regulatory obligations.
• Financial and transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable anti-money laundering legislation.
• KYC and identity verification documents: Retained for a minimum of five (5) years following the completion of verification or account closure, whichever is later.
• Customer support communications: Retained for up to three (3) years from the date of the interaction, unless a longer retention period is required to resolve an ongoing dispute or legal matter.
• Technical and usage data: Retained in identifiable form for up to twenty-four (24) months, after which it is anonymised or deleted.

Where data is no longer required and no legal obligation compels its continued retention, 266bet will securely delete or permanently anonymise it so that it can no longer be associated with any individual.

9. Data Security

266bet takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect it against unauthorised access, loss, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 266bet platform
• Encrypted storage of passwords using industry-standard hashing algorithms — 266bet staff cannot view your password in plain text
• Access controls that restrict access to personal data to authorised personnel only, on a need-to-know basis
• Regular security reviews and vulnerability assessments of the 266bet platform infrastructure
• Automatic session expiry after a defined period of inactivity following 266bet Login
• Monitoring systems designed to detect and respond to suspicious access patterns and potential data breaches in real time

While 266bet implements robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 266bet Login credentials and for promptly reporting any suspected unauthorised access to your account to the 266bet support team.

10. Your Rights

As a registered 266bet player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact the 266bet support team using the email address provided at the bottom of this page:

• Right of access: You may request a copy of the personal data 266bet holds about you, along with information about how it is processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held in your 266bet account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations that require continued retention.
• Right to restriction of processing: You may request that 266bet temporarily restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of data held about you.
• Right to data portability: You may request that 266bet provide your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You may object to the processing of your personal data where 266bet relies on legitimate interests as its legal basis, and you may opt out of marketing communications at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

266bet will respond to all valid data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request. We will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive.

11. Children's Privacy

The 266bet platform is strictly intended for individuals aged 18 years and above. 266bet does not knowingly collect, process, or store the personal data of anyone under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the 266bet platform or submitted personal data without your consent, please contact the 266bet support team immediately so that we can investigate and take appropriate action.

12. Changes to This Policy

266bet reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players by email or via an in-platform notification prior to the changes taking effect.

Your continued use of the 266bet platform after any updated Privacy Policy is published constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to remain informed of how your personal data is being handled.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 266bet processes your personal data, please contact the 266bet support team. We aim to respond to all privacy-related enquiries within 5 business days.

Contact email: [email protected]

Please include your registered account username and a clear description of your request or concern so that we can handle your enquiry as efficiently as possible. Do not include your password or full payment details in any support communication.